QUESTIONS AND ANSWERS

 

 

 

 

 

 

 

 

 

 

 

   

 

When should I schedule my flights?

 

It is mandatory that all cruisers fly into Ft. Lauderdale, FL on January 21st, 2008.  This is due to the fact that many unforeseen travel and weather occurrences could hinder your ability to arrival in a timely manner, preventing you to be able to sail with us the next day.

 

When making your return flight arrangements, make sure that your flight leaves AFTER 2:00pm from the Ft. Lauderdale Airport. 

 

 

 

 

 

Documentation

Identification
Guests arriving at embarkation without proper documentation may not join the voyage and will NOT be entitled to a refund.
 

Effective June 1, 2008, the US Government will require that ALL guests, including US citizens and infants, be in possession of a valid passport when traveling on any cruise.

 

Foreign nationals should contact their respective governments to obtain further details. For more information or to get a passport application, visit www.travel.state.gov or call the National Passport Information Center toll free at 1-877-487-2778

 

 

 

 

Gratuity Policy

So that you can thank those who have made your cruise vacation better than you could have imagined, we've developed these gratuity guidelines:
 

Suite attendant:

$3.50 USD

a day per guest

Stateroom attendant:

$3.50 USD

a day per guest

Dining Room Waiter:

$3.50 USD

a day per guest

Assistant Waiter:

$2.00 USD

a day per guest

Assistant Maitre'd:

$.75 USD

a day per guest

Note: These gratuities apply to guests of all ages.
Gratuities for other service personnel are at your discretion.  A 15% gratuity will automatically be added to your bar bill or wine check when you are served.

Envelopes for gratuities will be provided in your stateroom on the last night of the cruise. Gratuities may be paid in the following ways:

Pre paid by having them added to your reservation by your booking agent.

Added to your onboard SeaPass account.

Paid in cash at the end of the cruise

 

  

 

Evening Attire


Evenings aboard Celebrity include three types of dress: formal, informal and casual.

Formal attire calls for an evening gown or cocktail dress for ladies and a tuxedo, dinner jacket or dark suit for gentlemen. Elegant, formal evenings include the Captain's Welcome Cocktail Party and Dinner and the Captain's Farewell Dinner.

On informal nights, ladies may wear an informal dress or pants and blouse, while gentlemen may wear a jacket and tie with slacks. Casual nights call for casual, comfortable wear, so women may opt for a pantsuit or sporty outfit while gentlemen may choose a sport shirt and slacks.

The daily program, delivered to your stateroom and available at the Guest Relations Desk, will be your guide to the appropriate attire each evening. Dining in jeans, t-shirts, shorts, tank tops or swimsuits detracts from the overall ambience and is therefore not allowed in the main dining room after 6:00pm.

 

 

 

Booking Shore Excursions


Make your cruise even more personal by purchasing Shore and Land Excursions by CLICKING HERE.  To access the details of your reservation, provide your "My Celebrity" account information. If you're not already a My Celebrity member, provide your reservation information.

 

*Important: Please remember that you will have up to 10 days prior to your sail date to purchase your excursions online. If you are within the 10 days, you will then need to purchase your shore excursion on board the ship.

For Example, if you are sailing on October 18, 2008, you can make Shore and Land Excursion reservations until October 7, 2008. 

Tours must be purchased at the time of booking.

 

 

Drink Packages


Celebrity's soft-drink program has been established for all guests onboard to obtain soda drinks at a daily rate of $5.00 plus 15% gratuity.

The purchase of the package should be for the entire cruise and not on a daily basis. In the event the purchase of the package is not made on the first day of the cruise the guest will be charged for the remaining days of the cruise inclusive of the purchase day.

 

 

 

Keeping In Touch

 

Internet
Internet access is available in the Internet Café 24 hours a day until debarkation is completed. Internet minutes are available at 5 different rates:
• $0.65cents a minute with no package.
• $40 for 75 minutes
• $60 for 125 minutes
• $80 for 185 minutes
•

$100 for 260 minutes.
Cell Phone
Celebrity Cruises, through an agreement with Cingular Wireless Maritime Service, proudly offers an advanced roaming network onboard all Celebrity Cruises ships allowing you to make and receive calls while at sea using your own mobile phone and telephone number. To stay connected while at sea, remember to pack your phone charger.

Cingular Wireless Maritime Service will be available for use when the ship is in international waters. When you are at sea, you will know you can use Cingular Wireless Maritime Service when your mobile display indicates that you are roaming on "AT&T Wireless". Charges will be conveniently billed to you by your home network.

For questions about your service or about billing, please contact your home network customer service.


 

Friends or family can reach you 24 hours a day via Celebrity's Satellite Service. Before you depart for your cruise, leave the following number with anyone wanting to reach you: 877-266-1020.

 

 

Children and Youth
 

Age Restrictions:
The Celebrity X-Club Youth Program provides activities for children and teens 3 to 17. Children must be a minimum age of 3 years old. to participate in organized and counselor supervised activities. Proof of age may be requested. At the discretion of the Youth Program Manager, parents may accompany their toddlers to utilize the Fun Factory and participate in Shipmate activities.

Health Restrictions:
*Children participating in the Celebrity X-Club Youth Program organized and counselor supervised activities without a parent, must be completely toilet trained and diaper/pull-up free.

Availability:
The Celebrity Youth Program is available year round with a full, five-tier age group program during President's Week, Easter, Summer, Thanksgiving, and Christmas sailings. On all other sailings, a combined age group program is offered.

Program Hours:
The Children's Playroom / Fun Factory is open daily from 9:00 A.M. - 10:00 P.M. each day. Slumber Party from 10:00pm - Midnight is offered each night on a sign up basis for a fee of $6 per child, per hour.
Only while the ship is docked will a nominal fee of $6.00 per hour per child, children ages 3-12 years old who wishes to participate in various sitting services offered by the X-Club Youth Program; Afternoon Party from 12:00 P.M. - 2:00 P.M. and Dinner Party from 5:00pm - 7:00pm
  • Afternoon Party from 12:00 P.M. - 2:00 P.M. (port days only)
  • Dinner Party from 5:00pm - 7:00pm (complimentary while @ sea)
  • Slumber Party from 10:00 P.M. - 1:00 A.M. daily (complimentary on the last night of the cruise).
On the last evening of the cruise , the Celebrity Youth Program hosts a, "Parent's Night Out" in which children participate in a Pizza Party, evening activities, and complimentary Slumber Party, while their parents enjoy their last evening of fine dining and world class entertainment. Ensign (10-12 years) and Teen (13-17 years) activities are hosted by the Youth Staff. Ensigns and Teens are free to enter and leave activities as they please.

Parent Responsibility:
Children ages 3-9 must be signed-in and signed-out of the Celebrity Youth Program by their parents, who must present their Celebrity Signature Card for identification. Children and teens ages 10-17 are free to come and go as they please from activities hosted by the Celebrity Youth Program, but are required to follow the basic rules of the ship for those under 18 years old. When outside of the Celebrity Youth Program, parents are responsible for the supervision of their children.  We also ask the you refrain from allowing your children to utilize the pool pr jacuzzi without your supervision.

Babysitting (Stateroom Services):
For a nominal fee of $8.00 per hour, for up to two children within the same family, parents can arrange for a private, in-stateroom Baby Sitter. Babysitting services are available through Stateroom Services onboard all Celebrity vessels. Parents are asked to make all private, in-stateroom babysitting requests 24 hours in advance. Children must be a minimum age of twelve months or older and there are to be no more than two children per Baby Sitter. Private, in-stateroom babysitting is subject to personnel availability.

Toddler Time (Children under 3):
Parents can now accompany their toddlers to a special event held only for toddlers and their parents. Youth Staff will provide toddler appropriate toys and equipment for these junior cruisers to feel like part of the fun.
Celebrity has also provided changing tables and baby wipes in either the Fun Factory lavatory or these washroom closest to the Toddler Time venue.

 

 

 

 

Pregnancy Policy
Celebrity Cruises cannot accept guests who will have entered their third trimester of pregnancy (27th week) at the beginning or at any time during their cruise vacation.

 

 

 

Laundry Service


None of the staterooms onboard any Celebrity Cruises' vessel have irons or ironing boards. However, there is a full laundry and dry-cleaning service available onboard for a reasonable rate.

 

Please note:  irons are not provided in the staterooms as they constitute a fire hazard

 

(877) 768-2784 * 118 Woodland Court,  Safety Harbor, FL  34695 *  aocruise2009@sovereigncruises.org

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