Questions

Your cruise fare entitles you to accommodations, meals and entertainment aboard the ship. Certain specialty restaurants are available with either nominal cover charges or fixed price menus. The cruise fare also includes a conference fee that allows you to participate in sessions with Dr. R.C. Sproul and special guests. 

Items of a personal nature are not included, such as  soft drinks, spa treatments, certain specialty exercise classes, laundry, photographs, ship-to-shore phone, e-mail, Internet, fax and Shore Excursions. Government taxes and fees are also not included.

Fares do not include tips, airfare, hotel or bus transfers.

Please plan to arrive in Honolulu, Hawaii the night before sailing.  This is due to the fact that many unforeseen travel and weather occurrences could hinder your ability to arrival in a timely manner, preventing you to be able to sail with us the next day.

When making your return flight arrangements, make sure that your flight leaves AFTER 1:00pm from the Honolulu Airport.

Hotel

Please CLICK HERE for pre/post cruise hotel information

Airport to Hotel Transfers on June 22nd

Complimentary transfers by Sovereign Cruises from the Honolulu Airport to the Sheraton is only available to guests checking in on June 22nd between 7:00AM-9:00PM.  All other guests must arrange their own transportation from the airport to the hotel.  Please send us your flight itinerary so we can make arrangements.

Transfers to and from the Cruise Ship

Roundtrip transfers from the Sheraton Hotel to the cruise ship (June 23rd) and coming back from the cruise ship to the airport or hotel  (June 30th) are available for $25.00 per person.  Please contact Sovereign Cruises to add transfers onto your reservation.

US Citizens require a passport OR a valid government picture ID

Non-US Citizens require a passport and any necessary visas.  Please check with your country's consulate for the most up to date information

Tipping

A fixed service charge of $10 per person, per day will be added to your onboard account. For children ages 3-12, a $5 per person per day charge will be added to your onboard account; there is no charge for children under the age of three. The NCL crew is encouraged to work together as a service team and is compensated by a combination of salary and incentive programs that the service charge supports. It is our earnest wish that you enjoy your Cruise experience and that the entire crew in all areas of the ship will provide you with the standard of service for which NCL is known. Therefore, if you have any concerns about the service you receive during your cruise, please bring them to the immediate attention of the reception desk staff on board so that NCL can address any issues in a timely manner before the cruise is over.

Both NCL and NCL America have a structured guest satisfaction program on board designed to handle any concerns raised by our guests relating to the service or on board product quickly and efficiently. In almost all cases they are able to come up with a satisfactory solution to any issues which are raised and make sure guests can focus on enjoying their cruise vacation. In the unlikely event we cannot satisfactorily resolve the issue through the guest satisfaction program, guests will be able to adjust the service charge according to the level of inconvenience they feel they have experienced. NCL's clear priority is to have the opportunity of resolving the issue, when it happens, to everyone’s complete satisfaction.

Freestyle Cruising gives NCL guests the freedom to dress as they please. Resort casual attire is always appropriate morning, noon and night. However, NCL does not allow any blue jeans, t-shirts, shorts, cut-offs, tank tops, bare feet, etc. in any of our fine dining restaurants for dinner, including all main restaurants, alternative restaurants, and cover charge venues.

Guests are allowed to wear blue jeans, shorts and t-shirts, in the evenings at the buffets, outdoor barbeques, and 24-hour venues, such as the Blue Lagoon, the Cadillac diner, etc.

Freestyle Cruising gives you the freedom to dress as you please. So come as you are. No need to check for a suggested dress code in the ship's Freestyle Daily as you would on traditional cruises. Resort casual attire is always appropriate morning, noon and night. If you like, you can slip into a pair of khakis and a polo shirt, a skirt and blouse or a sundress for dinner. We do not allow jeans, T-shirts, shorts, cut-offs, tank tops, bare feet, etc. in any of the restaurants at dinner.

For those who do love to dress to the nines and get that annual formal portrait photography done, there is one optional formal evening in at least one of the main restaurants on every cruise; at least two formal evenings on longer cruises. This means black tie or dark suit for gentlemen and evening gown or cocktail dress for ladies. But remember, on formal evenings you can always choose to dine in one of the other restaurants instead and enjoy some of the other lounges and leave your dressier clothes at home.

In warm climates, shorts, slacks, sundresses, jeans and tops - and of course a swimsuit and cover-up are all appropriate daytime attire. Air conditioning can feel chilly, so pack a sweater. Because weather is difficult to predict, in cooler climates dressing in layers is the best approach. For visits to places of worship, check your Freestyle Daily for attire guidelines. Be sure to bring a pair of comfortable walking shoes, too. Other essentials: sunglasses, a sun hat or visor and sunscreen. Don't forget to bring prescription medicines in original containers and an extra pair of glasses or contact lenses. Carry valuables and medication in a handbag you keep with you at all times.

Important Note: All suitcases are collected the night before we return to our home port, so be sure to bring an overnight bag.

Click here to view the available Shore Excursions. An updated listing of Shore Excursions are available approximately 3 months prior to the first sailing of each cruise destination season. A Shore Excursions brochure and pre-request form will be mailed to you with your cruise documents around 5 weeks before sailing. Some tours are available to pre-request online, or you may fax the completed pre-request form to 1-305-436-4110. Once onboard, Shore Excursions can also be purchased at the ship's Shore Excursion Desk.