Questions & Answers

Documentation

Identification
Guests arriving at embarkation without proper documentation may not join the voyage and will NOT be entitled to a refund.
 

U.S Citizens: must have a passport OR a certified birth certificate plus a government picture ID card.

Non-U.S Citizens: must have a valid passport and any necessary visas. Please carefully verify the existing identification requirements for your particular travel situation. In addition, non-U.S. citizens who have previously been admitted to the United States for permanent residence must carry their Permanent Resident Card (Form I-551), commonly known as a Green Card. Resident aliens not in possession of this must obtain one at the nearest office of the U.S. Immigration Service.

Clothing and dress code

The right clothing can make a big difference in the enjoyment of your cruise. First and foremost, dress for comfort. Daily life aboard ship and in ports of call is laid-back and casual. We encourage you to wear whatever makes you feel most comfortable-sportswear, shorts, sundresses, slacks, and so on.

If you'd like to jog on deck or work out in the fitness center, bring workout gear. Footwear should include comfortable walking shoes for visits ashore and sandals or rubber-soled shoes for strolling on deck.
 

There are three distinct types of evenings onboard: casual, smart casual and formal. Suggested guidelines for these nights are: Casual: Sport shirts and slacks for men, sundresses or pants for women Smart Casual: Jackets and ties for men, dresses or pantsuits for women Formal: Suits and ties or tuxedos for men, cocktail dresses for women

7 night cruises include two formal nights, one smart casual night and the remainder nights casual.

Booking Shore Excursions

To book excursions online, you'll need your booking number. Your booking number will allow you to access your shopping cart. Please remember that you will have up to 10 days prior to your sail date to purchase your excursions online. If you are within the 10 days, you will then need to purchase your shore excursions onboard the ship.

CLICK HERE to book your shore excursions.

Drink Packages

ADULT FOUNTAIN SODA/JUICE PACKAGE
This package entitles guests 18 years of age and older to unlimited consumption of fountain sodas (no cans) and juices at all bars and lounges, Windjammer, Dining Room and Private Destinations (CocoCay and Labadee). This package is available for purchase on the day of embarkation at all bars and lounges and may be charged to your SeaPass account. After this package has been purchased, a sticker will be placed on your boarding card allowing you to consume fountain sodas (no cans) and juices throughout your cruise. A complimentary Coca Cola souvenir cup is included as part of the package.

Juices that are included in this package are orange juice, grapefruit juice, pineapple juice and cranberry juice.  Juices are complimentary for all guests during breakfast.

The cost of the package is $6.00 per person, per day, and is applicable to the total days of the cruise vacation. A 15% gratuity charge will be added.

Please note: The fountain soda / juice package is only available for the total amount of days of the cruise and prices are subject to change without notice.


KIDS FOUNTAIN SODA/JUICE PACKAGE
This package entitles our younger cruisers (guests 17 years of age and younger) to unlimited consumption of fountain sodas (no cans) and juices at all bars and lounges, Windjammer, Dining Room and Private Destinations (CocoCay and Labadee). This package is available for purchase on the day of embarkation at all bars and lounges and Adventure Ocean and may be charged to your SeaPass account. After this package has been purchased, a sticker will be placed on your boarding card allowing you to consume fountain sodas (no cans) and juices throughout your cruise. A complimentary Coca Cola souvenir cup is included as part of the package.

Juices that are included in this package are orange juice, grapefruit juice, pineapple juice and cranberry juice.  Juices are complimentary for all guests during breakfast.

The cost of the package is $4.00 per person, per day, and is applicable to the total days of the cruise vacation. A 15% gratuity charge will be added.

Please note: The fountain soda / juice package is only available for the total amount of days of the cruise and prices are subject to change without notice.
 

Keeping In Touch
 

Your friends and family can contact the ship by calling (888) 724-SHIP [(888) 724-7447]. Or from outside the U.S. they can call (732) 335-3285. The cost is $7.95 USD a minute, and can be charged to their American Express®, MasterCard®, Visa®, Discover® or Diners Club®. From outside the U.S. additional long distance charges will also apply.

You can make ship-to-shore calls from your stateroom, 24 hours a day. The cost is $7.95 USD per minute and will be automatically charged to your SeaPassSM account.

Children and Youth
 

Royal Caribbean’s complimentary, year-round Adventure Ocean program is recognized as one of

the industry’s leading youth programs.

Programs are offered by age group:

- Aquanauts 3-5 years

- Explorers 6-8 years

- Voyagers 9-11 years

- Navigators 12-14 years

- Guests 15-17 years

CLICK HERE for more information about RCCL's Youth Program

Bringing Liquor Onboard

Due to regulatory and licensing requirements guests are not allowed to bring alcoholic beverages of any kind onboard for consumption or any other use.

Alcoholic beverages that are purchased duty-free from the Shops On Board or at ports of call will be stored by RCCL and delivered to your stateroom on the last day of your voyage. A member of RCCL staff will be at the gangway to assist with the storage of your purchases. 
 

Pregnancy Policy

If pregnant guests have entered or will be entering their 27th week before or during the cruise, they will be unable to travel.

A physician's Fit to Travel note stating that they are in good health, not a high risk pregnancy, and not entering the 27th week is required.

Laundry Service

Self-Service Laundry facilities are not provided onboard any Royal Caribbean International ships; however, full laundry and dry cleaning services are provided. 

Please note:  irons are not provided in the staterooms as they constitute a fire hazard