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PASSENGER NAMES
The passenger is
wholly responsible for providing their full name as issued
on their passport or government identification.
Any
charge for incorrectly issued airline tickets due to
incorrect information will be the direct responsibility of
the passenger.
PARTICIPATION
For the benefit of everyone on your
vacation, we reserve the right to accept or reject any
vacation participant, and to remove any participant whose
conduct is deemed incompatible with the interests of the
other participants.
TRAVELERS WHO NEED SPECIAL ASSISTANCE
You must report any
disability requiring special attention at the time the
reservation is made. We will make reasonable attempts to
accommodate the special needs of disabled travelers, but it
is not reasonable in the event it is unable to do so, nor is
it responsible for any denial if services by carriers,
hotels, restaurants, or other independent suppliers. Be
aware that outside the U.S.
The
Americans
with Disabilities Act is not applicable and facilities for
disabled individuals are limited. Most transportation
services, including the touring motorcoach, are not equipped
with wheelchair ramps. We regret that we cannot provide
individual assistance to a vacation participant for walking,
dining, getting on and off motorcoaches and other vehicles,
or other personal needs. Aqualified and physically able
companion must accompany travelers who need such assistance,
and must assume full responsibility for their well being.
Motorized scooters are unsuitable for vacations offered.
SMOKING
Smoking is not allowed on transportation
that is exclusively provided by the Globus Family of brands.
VISA & PASSPORTS
For vacations
requiring visas for U.S. citizens, detailed visa information
will be mailed or faxed.
You are
responsible for obtaining and payment for all visas and
entry documents,
and for meeting all health and other requirements and any
documents required by laws, regulations, orders and/or
requirements of the countries to be visited. Multiple-entry
visas are required for some vacations. Non-U.S. citizens
must consult with appropriate consulates to determine if any
visas are needed. All
passengers traveling internationally are required to have a
passport. Most countries require that the passport be valid
for at least six (6) months beyond the conclusion of your
trip.
ACCOMMODATIONS
The accommodations
listed are intended to be used; however, if a change becomes
necessary for any reason, the accommodations substituted
will be of an equivalent standard.
Every
effort is made to reserve only twin-bedded rooms.
It
may occasionally happen that an accommodation provides some
double-bedded rooms instead. These rooms will be allocated
to couples.
Hotel taxes, service charges, state and
local taxes, tips to baggage porters and hotel staff are all
included in the tour prices. Please note that accommodation
check-in times vary world-wide.
In
North
America
reductions quoted for triple occupancy are based on rooms
with 2 double beds. It may be possible to arrange a third
(usually foldaway) bed but this facility cannot be
guaranteed.
In exceptional cases where single rooms
reserved by us are not available, refunds will be made by
the tour director or local host. Claims made in this respect
cannot be accepted after the vacation is completed.
BAGGAGE ALLOWANCE
Porterage for one
suitcase is included in the vacation price.
Airport
porterage at the beginning and end of the vacation is not
included. Due
to limited coach capacity, this single bag should have
dimensions not exceeding 30"x21"x11" and weight not
exceeding 50 lbs. (22kg) or less if your air carrier has
stricter weight/dimension limitations. We regret we are
unable to accept a second suitcase or any luggage exceeding
these limits. We recommend you consult your air carrier as
size and weight limitations vary from airline to airline and
even according to destination, and are becoming more
restrictive. Globus is not responsible for additional fees
imposed by air carriers. Regulations
within most airports require that travelers handle their own
luggage through customs.
For safety reasons,
wheeled carry-on bags are not suitable as hand luggage on
motorcoaches and mini-buses.
No responsibility is accepted for loss of
or damage to baggage or any of the traveler’s belongings.
Baggage insurance is recommended.
Globus and
Avalon
Waterways will supply each traveler with a complimentary
travel bag, which can serve as your carry-on bag. Cosmos and
Monograms packages do
NOTinclude
travel bags. We recommend a carry on bag that is approx. 12"
x 11" x 6".
TRAVEL DOCUMENTS
Travel documents,
including any paper air tickets or e-ticket itineraries, are
sent by regular ground delivery to
one central
address
for the group approximately two to
three weeks prior to departure provided full payment has
been received.
If any passenger requires special
document handling including but not limited to overnight
delivery or multiple delivery address, additional fees will
apply.
NOT INCLUDED IN THE VACATION PRICE
Federal
Inspection
Fees for the Federal U.S. Customs and
Immigration;
International
Air
Transportation
Tax;
agricultural tax; any other taxes; security fee; airport
taxes and fees; port taxes; passports; visas and
vaccinations; tips to your tour or cruise director, tour
host, tour driver, local city guides, ships’ crew;
gratuities on ferries, trains and cruise ships; laundry;
telephone; mini bar; alcohol, beverages and food not on the
regular table d’hôte menu (these extra items will be billed
to you before leaving the hotel, ship or restaurant);
optional excursions; porterage at airports; travel
protection; excess baggage fees; all other items of a
personal nature.
SERVICE INQUIRIES A FTER
THE VACATION
If after returning
from your vacation, you wish to inquire about any services
provided, please ensure that all correspondence relating to
those services is received by Globus,
Traveler
Services, Group Voyagers
Inc.
(see address below), within 60 days of the tour completion
date. This
will enable Globus to make a timely investigation.
HOLIDAYS
During local or national holidays,
certain facilities such as museums and restaurants,
sightseeing tours and shopping may be limited or not
available. Alternatives will be offered whenever possible.
SAFETY
Please be aware
that during your participation in vacations operated by the
Globus Family of brands, certain risks and dangers may arise
beyond our control including, but not limited to, the
hazards of traveling in undeveloped areas; travel by boat,
train, automobile, aircraft or other means of
transportation; the forces of nature, political unrest, acts
of lawlessness or terrorism, and accident or illness in
remote regions without means of rapid evacuation or medical
facilities. Group Voyagers,
Inc.
will not have liability regarding provision of medical care
or the adequacy of any care that may be rendered.
It
is understood that best efforts will be made to ensure
adequate measures are taken.
RESPONSIBILITY
Group Voyagers
Inc.,
d/b/a Globus, Cosmos, Avalon
Waterways and Monograms, located at 5301 South Federal
Circle, Littleton, Colorado 80123, is an independent company
(the "Company") licensed to market and distribute travel
products under the Globus brand name (or whichever brand
name applies for the custom tour), and arrange for the
vacation services offered, including transportation,
sightseeing, and accommodations through independent
contracts.
The carriers,
accommodations, and other suppliers providing services are
independent contractors and are not agents, employees, or
servants of, or joint venturers with, the Company or its
affiliates. All
certificates and other travel documents for services issued
by the Company are subject to the terms and conditions
specified by the supplier, and to the laws of the countries
in which the services are supplied.
If, after
departure, the services included in the vacation cannot be
supplied, or there are changes in an itinerary for reasons
beyond the control of the Company, the Company will arrange
for the provision of comparable services.
Any
resulting additional expense will be payable by travelers
and any resulting saving will be refunded by the Company to
vacation participants.
The Company
reserves the right to accept or reject any person as a
vacation participant, to expel any participant from the
vacation, to make changes in the itinerary whenever the
Company deems it necessary for the comfort, convenience, or
safety of the participants, and to cancel a vacation at any
time.
The vacation participant agrees that
neither the Company nor its affiliates shall be liable for
any damage, loss (including personal injury, death, and
property loss) or expense occasioned by any act or omission
of any supplier providing services, or any insurer or
insurance administrator under the
Travel
Protection Plan, or of any other person.
Any dispute between
the vacation participant and the Company directly or
indirectly relating to the Terms and Conditions shall be
first submitted to mediation at
Denver,
Colorado before a mediator mutually agreed to by the
parties. If
mediation is not successful, the dispute must be resolved by
binding arbitration under Colorado law before the Judicial
Arbiter Group or its successor located at 1601 Blake Street,
Denver,
Colorado 80202. The
prevailing party shall be entitled to an award of costs and
reasonable attorney’s fees.
Any
action to enforce the arbitrator’s decision shall be brought
in the state or federal courts in the State of Colorado.
Arbitration against
the Company must be commenced within one year following the
date of tour completion. Neither the Company nor any
affiliate shall in any case be liable for other than
compensatory damages, and you hereby waive any right to
punitive damages.
No person, other than an authorized
representative of the Company, by a document in writing, is
authorized to vary, add or waive any term or condition,
including any term or condition set forth in the preceding
provisions.
TRADE NAME
Globus, Cosmos,
Avalon
Waterways and Monograms are service marks registered in the
U.S. Patent and Trademark
Office.
CST#2017032-20
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