When should I schedule my flights?
is mandatory that all cruisers arrive the day
before the ship departs in Tampa, FL. This is
due to the fact that many unforeseen travel and
weather occurrences could hinder your ability to
arrival in a timely manner, preventing you to be
able to sail with us the next day.
Guests arriving at embarkation without
proper documentation may not join the voyage and will NOT be entitled to
Effective June 1, 2008, the US Government will require that ALL guests,
including US citizens and infants, be in possession of a valid passport
when traveling on any cruise.
Foreign nationals should contact their respective governments to
obtain further details.
Exceptional service is part of the Holland
America cruise experience. The goal of Holland
America is to make sure you receive the finest
service possible. And they have made it easy for
you to reward their excellent service onboard.
gratuity of $10 per guest per day for dining and
stateroom services will be automatically added
to your shipboard account on a daily basis. If
should you wish to make adjustments, you may do
so at the end of the cruise by contacting the
front desk. A 15% service charge will be
automatically added to your bar charges and
dining room wine account.
terminals, airports, ports of call and on shore
excursions, we suggest that you extend
gratuities consistent with customary local
Clothing and dress
The right clothing can make
a big difference in the enjoyment of your cruise. First and foremost,
dress for comfort. Daily life aboard ship and in ports of call is
laid-back and casual. We encourage you to wear whatever makes you feel
most comfortable-sportswear, shorts, sundresses, slacks, and so on.
If you'd like to jog on deck or work out in the fitness center, bring
workout gear. Footwear should include comfortable walking shoes for
visits ashore and sandals or rubber-soled shoes for strolling on deck.
Evening dress falls into three distinct categories. Each night a daily
program will be delivered to your stateroom announcing the suggested
dress for the following evening. Comfortable, relaxed clothing is fine
for evenings designated as casual; however, T-shirts, jeans, swimsuits,
tank tops and shorts are not allowed in the dining room, Lido
restaurant, or public areas during the evening hours. During informal
nights, dresses or pantsuits for women and jackets (tie optional) for
men are standard.
On festive formal evenings, women usually wear cocktail dresses or gowns
and men usually wear business suits or tuxedos. There are approximately
two formal nights per week. (Gentlemen: Although business suits or
tuxedos are suggested attire for formal evenings, they are certainly not
required. You are welcome to wear a jacket and tie on formal nights.)
Guests may pre book shore excursions online
until 10 days prior to sailing. If your departure date is less
than 10 days away, please call Shore Excursions at
1-888-425-9376 to book directly with an agent. All shore
excursion requests are processed on a first-come, first-serve
basis. Waitlisted requests for sold-out shore excursions will be
processed prior to requests made on board.
Please note: Children under 18 must be accompanied by
a parent or responsible adult over 21.
The shore excursions search tool within our
Destinations section shows all shore excursions available for any chosen
port. The shore excursion online booking tool will only show the shore
excursions actually available on your itinerary. Due to scheduling
conflicts, it is possible that not all shore excursions for a given port
will be available on all itineraries.
CLICK HERE to book your shore excursions.
Children and Youth
Club HalŪ Youth Program
Holland America has a youth program for kids and teens age 5-17. Each
ship is staffed with a professional Club HAL Director dedicated to
making sure children have a great time. Some of the fun-filled
activities include bingo for prizes, arts & crafts, special parties and
much more. Each participant also receives a Club HAL t-shirt. An
activity schedule for each age group will be delivered to your stateroom
Activities are offered for kids (ages 5-8), 'tweens (9-12) and teens
(13-17). The program has an open door policy, which means participants
may come and go as they please. All activities are supervised; however,
the Club HAL Director is not responsible for any child if he/she chooses
to leave the activity. Children under five years of age are welcome to
participate in the program, provided an adult accompanies them.
For the comfort of all
guests, designated smoking and nonsmoking areas are available in most
lounges. Smoking is not permitted at any time in dining areas. Holland
America ships do not have "nonsmoking" staterooms; however, all rooms
are thoroughly cleaned after each cruise to assure the comfort of
guests. All showrooms are nonsmoking during performances.
Questions? Please call Sovereign Cruises and Events at
877-768-2784 ext. 105